{"id":16061,"date":"2023-11-21T17:49:14","date_gmt":"2023-11-21T16:49:14","guid":{"rendered":"https:\/\/webpubli-preproduccion.altermutua.com\/?p=16061"},"modified":"2023-11-22T09:41:14","modified_gmt":"2023-11-22T08:41:14","slug":"digitalitzacio-de-tot-el-proces-de-contractacio","status":"publish","type":"post","link":"https:\/\/webpubli-preproduccion.altermutua.com\/ca\/digitalitzacio-de-tot-el-proces-de-contractacio\/","title":{"rendered":"Digitalitzaci\u00f3 de tot el proc\u00e9s de contractaci\u00f3"},"content":{"rendered":"<p>Hem posat en marxa un nou sistema de contractaci\u00f3 digital que permet als mutualistes contractar qualsevol asseguran\u00e7a en l\u00ednia i de forma aut\u00f2noma. Amb la implementaci\u00f3 d\u2019aquesta funcionalitat, hem completat totalment la <strong>digitalitzaci<\/strong><strong>\u00f3 del cicle de vida de l\u2019asseguran<\/strong><strong>\u00e7a<\/strong>, un dels nostres reptes en el marc de la <strong>transformaci<\/strong><strong>\u00f3 digital<\/strong> que vam abordar l&#8217;any 2018.<\/p>\n<p>&nbsp;<\/p>\n<p>Aquest nou sistema de contractaci\u00f3 \u00e9s semblant al de qualsevol compra online, al qual la majoria de la poblaci\u00f3 ja est\u00e0 habituada, per\u00f2 aconsegueix digitalitzar tres aspectes clau per al nostre sector: la <strong>identificaci\u00f3 del mutualista<\/strong>, el proc\u00e9s de <strong>selecci\u00f3 de riscos<\/strong> i la <strong>signatura de la documentaci\u00f3<\/strong>. Tot el <strong>procediment \u00e9s omnicanal<\/strong> i permet abandonar i reprendre el proc\u00e9s en qualsevol moment i des de qualsevol lloc. Es pot fer de manera aut\u00f2noma des del smartophone o l\u2019ordinador, de forma presencial o amb suport telef\u00f2nic, i anar canviant el canal a mesura que avan\u00e7a el proc\u00e9s de contractaci\u00f3.<\/p>\n<p>&nbsp;<\/p>\n<p>Aquest aven\u00e7 ofereix una <strong>major seguretat jur\u00eddica<\/strong>, en registrar evid\u00e8ncies certificades de cada pas, donant compliment a tota la normativa aplicable. Per exemple, mitjan\u00e7ant intel\u00b7lig\u00e8ncia artificial, verifiquem la identitat de la persona amb la documentaci\u00f3 aportada, i comparem les dades amb les de la sol\u00b7licitud. Tamb\u00e9 fem comprovacions en compliment de la normativa de Prevenci\u00f3 del Blanqueig de Capitals i Finan\u00e7ament del Terrorisme, i la signatura de la p\u00f2lissa es realitza mitjan\u00e7ant signatura electr\u00f2nica avan\u00e7ada.<\/p>\n<p><img decoding=\"async\" class=\"lazyload size-full wp-image-16057 aligncenter\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271363%27%20height%3D%27726%27%20viewBox%3D%270%200%201363%20726%27%3E%3Crect%20width%3D%271363%27%20height%3D%27726%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/webpubli-preproduccion.altermutua.com\/wp-content\/uploads\/2023\/11\/CA.svg\" alt=\"\" \/><\/p>\n<p>Amb la posada en marxa d&#8217;aquest nou sistema de contractaci\u00f3, culminem una <strong>experi\u00e8ncia digital completa<\/strong> per als nostres mutualistes, que ja disposen d\u2019una <a href=\"https:\/\/web.altermutua.com\/login?lng=ca&amp;_gl=1*i8ywfz*_gcl_au*MTMxMzg4NjQzNC4xNjk5ODc4NjUy*_ga*MTA4MzM3NzYyNC4xNjc2OTg0MTYw*_ga_BZBFCLHPY1*MTcwMDU4Mzc2Ni43LjEuMTcwMDU4Mzc2Ny4wLjAuMA..\" target=\"_blank\" rel=\"noopener\">\u00c0rea privada<\/a> plenament funcional, i que va mer\u00e8ixer un <a href=\"https:\/\/webpubli-preproduccion.altermutua.com\/ca\/alter-mutua-guardonada-premios-azul-2023-inese\/\" target=\"_blank\" rel=\"noopener\">reconeixement als Premios Azul d\u2019INESE<\/a> d\u2019aquest mateix any.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hem digitalitzat tot el proc\u00e9s de contractaci\u00f3 per aconseguir una experi\u00e8ncia 100% digital. Aquest procediment \u00e9s omnicanal i ofereix total seguretat jur\u00eddica<\/p>\n","protected":false},"author":3,"featured_media":16069,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[33],"tags":[],"class_list":["post-16061","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-la-mutua"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.2 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Digitalitzaci\u00f3 de tot el proc\u00e9s de contractaci\u00f3 - Altermutua<\/title>\n<meta name=\"description\" content=\"Hem digitalitzat el proc\u00e9s de contractaci\u00f3, oferint una experi\u00e8ncia 100% digital i completant la digitalitzaci\u00f3 del cicle de vida de l\u2019asseguran\u00e7a\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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